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Right speech - how to be a "promoter of friendship"

Disclaimer: I am focusing on refining my speech as an awareness practice throughout the day and that is why this question. Admittedly this is a tactical question and I am aware of the general guidelines of right speech. What I am really looking for is how other practitioners might deal with the questions that I become aware.

Inspiration: In one of the audios that I heard from Dharma seed, I heard the teacher say that not only do you not set people apart by bearing tales, but also actively promote friendship with your speech. I would love to take this as a practice.

Situation: One of my friends was saying some negative things about her boss. Without getting into specifics, she had some comments about his capability as a leader.

I have some experience in Nonviolent Communication, and one of the options I can exercise is to empathize, and listen to her feelings and needs in the situation with her boss. I could say something like "so you are disappointed because you'd have liked him to take a little more solid stance in dealing with different stakeholders?"

But I am particularly interested in what ways you all might try to actively promote friendship and harmony between those two. What could I say to my friend so that I move at least in the direction of promoting harmony?

submitted by /u/IndianEpictetus
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